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Whether you're ready to start optimizing or just exploring possibilities, we're here to help.
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Technical Support
Help with platform usage, integrations, and technical questions
support@theoptimal.nlOffice Location
TheOptimal B.V.
Eindhoven, Netherlands
Remote-first with hybrid collaboration space
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Prefer to start exploring?
You can create a free account and start testing the platform right away—no credit card required.
Create free account →Frequently Asked Questions
Quick answers to common questions
How quickly can I get started?
You can create a free account and start uploading performance data within minutes. Our platform guides you through the setup process step-by-step.
What data formats do you support?
We support both DP (differential pressure) and multicurve (speed-based) performance maps. Our platform handles automatic conversion and normalization.
Is there a minimum commitment?
No. Start with our free tier to test the platform. Upgrade to a paid plan when you're ready to optimize larger fleets or access advanced features.
Do you offer training and support?
Yes. All paid plans include onboarding support and documentation. Enterprise customers receive dedicated training sessions and priority technical support.
Can I integrate with existing systems?
Our platform supports standard data import/export formats. API access is available for enterprise customers who need deeper integration with SCADA or ERP systems.
How is pricing structured?
Pricing scales with fleet size and feature requirements. Contact our sales team for a customized quote based on your specific needs.
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